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Ten reasons our Medicare members keep choosing HAP

At HAP, your health and satisfaction are our top priority. And we’re proud to say that 96% of HAP Medicare Advantage members say they are very satisfied or mostly satisfied with their HAP plan*.

As a health insurance plan, HAP is evaluated by several outside organizations to make sure we meet care and service standards. That’s a good thing for our members.

Here are the top 10 reasons our members always choose HAP.

  1. Affordable medications: Plans with Part D save you money on prescriptions with a large list of covered medications at low or no copays, at the pharmacy or by mail. All HAP Medicare members have a $0 copay on most generic medications.
  2. $0 medical deductible and $0 primary care copay: Enjoy peace of mind with HAP knowing you’re covered, from routine check-ups to major surgeries. You get affordable access to high-quality care.
  3. Customer service: HAP’s friendly customer service team will provide you with the help you need, when you need it, always treating you with respect and courtesy.
  4. One of the largest network of providers: You get access to the best doctors and hospitals in your community, in Michigan and beyond.
  5. Prepaid Benefits Mastercard: HAP Medicare Advantage members are now offered a prepaid card, otherwise known as a flex card, to use toward over-the-counter items and health-related needs. Visit hap.org/prepaid to learn more.
  6. Healthy Living Rewards: You can earn rewards for tests and services to keep you healthy, like getting an annual wellness visit.
  7. Preventive care: Preventive services – like vaccines, wellness visits and health screenings – are always covered at no cost.
  8. Quality care: We’re proud to be recognized by CMS for consistently providing quality care to our Medicare members**. HAP is the only Michigan-based plan to earn 4 out of 5 stars for 6 years and counting. Learn more about stars.
  9. Easy access to care: Our plan and providers put our members at the center of all we do, providing timely and efficient clinical care and services.
  10. Michigan’s home for Medicare: HAP has been in your community for more than 60 years. In your neighborhood, at your providers, at your job, at your home and all around you. HAP is by your side, when you need us. That's why we are Michigan's home for health insurance.

HAP is here for you, and we strive to be the best health plan possible to meet your needs.

 

*HAP 2023 NPS Survey

**Every year, Medicare evaluates plans based on a five-star rating system.

Categories: Get Involved , Get Healthy , Get To Know Your Plan