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Conscience Rights in Health Care

Notice Concerning Federal Health Care Conscience and Associated Anti-Discrimination Protections

Health Alliance Plan (HAP) complies with Federal health care conscience and associated anti-discrimination laws and does not exclude, treat adversely, coerce, or otherwise discriminate against persons or entities on the basis of their religious beliefs or moral convictions. You have the right to decline to participate in, refer for, undergo, or pay for certain health care-related treatments, research, or services (such as abortion or assisted suicide, among others) which violate your conscience, religious beliefs, or moral convictions under Federal law. 

If you believe that HAP has failed to accommodate your conscientious, religious, or moral objection, or has unlawfully discriminated against you on those grounds, you can file a conscience and religious freedom complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, (800)368–1019, (800)537–7697 (TDD). Complaint forms and more information about Federal health care conscience and associated anti-discrimination laws are available at hhs.gov/conscience.

 

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Customer service

Commercial
(800) 422-4641
HAP Senior Plus®
(800) 801-1770 TTY: 711
HAP Senior Plus® (PPO)
(888) 658-2536 TTY: 711
Alliance Medicare Supplement:
(800) 873-7526 TTY: 711

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HMO Plans
(800) 759-3436
PPO Plans
(800) 944-9399
Alliance Health and Life Insurance Company
(888) 999-4347
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(866) 766-4709
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(800) 422-4641
HAP Empowered
(888) 654-2200
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(888) 268-0067 TTY: 711