Pharmacy information

HAP Empowered MI Health Link HAP Empowered MI Health Link has a large network of pharmacies in your area. We also have a large number of pharmacies across the United States. You must use a pharmacy in the network. We only cover prescriptions from an out-of-network pharmacy if you’re traveling outside the area and there’s no network pharmacy. If you use a pharmacy not in the network, you may have to pay and get paid back from HAP Empowered.

The pharmacy and provider network may change throughout the year. We’ll send you a notice before we make a change.

To find a network pharmacy, call Customer Service at (888) 654-0706 (TTY: 711), seven days a week, 8 a.m. to 8 p.m.

  • To have a directory mailed to you, call Customer Service at (888) 654-0706 (TTY: 711), seven days a week, 8 a.m. to 8 p.m.

  • To get this information free in formats such as large print, Braille, or audio, call Customer Service at (888) 654-0706 (TTY: 711), seven days a week, 8 a.m. to 8 p.m.

  • To make a standing request to get all materials in a language other than English or in an alternate format, call Customer Service.



Medication Therapy Management

You’re eligible if you:

  • Use eight or more drugs
  • Will spend more than $4,044 on drugs in 2019 or $4,255 on drugs in 2020
  • Have at least three of these qualifying medical conditions: acid (reflux and ulcers), Alzheimer’s disease, anemia, arthritis, atrial fibrillation, benign essential tremor, benign prostatic hyperplasia, bipolar disorder, cardiovascular disorders, cerebrovascular disease, chronic heart failure, Crohn’s disease, dementia, depression, diabetes, dyslipidemia, end-stage renal disease, hepatitis C, HIV and AIDS, hypertension, incontinence, insomnia, multiple sclerosis, neurological disorders, osteoporosis, Parkinson’s disease, plaque psoriasis and for 2020, COPD and chronic non-cancer pain 

If eligible, we’ll mail a letter. It’ll be about the program and its potential benefits. An analyst will call you to ask questions. You can set up a phone appointment with a pharmacist.

You don’t need to change doctors or pharmacies.

Log in to review your HAP Pharmacy Claim History.

Pharmacy and drug information

HAP Empowered MI Health Link is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees.

H9712_2020 MMP Web; Accepted 10/14/19
Last Updated 10/14/19

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Customer Service

  • HAP Empowered MI Health Link

    Call (888) 654-0706 (TTY: 711)

    Seven days a week,
    from 8 a.m. to 8 p.m.