HAP Empowered MI Health Link has a large network of pharmacies in your area. We also have a large number of pharmacies across the United States. You must use a pharmacy in the network. We only cover prescriptions from an out-of-network pharmacy if you’re traveling outside the area and there’s no network pharmacy. If you use a pharmacy not in the network, you may have to pay and get paid back from HAP Empowered.
The pharmacy and provider network may change throughout the year. We’ll send you a notice before we make a change.
To find a network pharmacy, you can use our provider search website or call Customer Service at (888) 654-0706 (TTY: 711), seven days a week, 8 a.m. to 8 p.m.
To have a directory mailed to you, call Customer Service at (888) 654-0706 (TTY: 711), seven days a week, 8 a.m. to 8 p.m.
To get this information free in formats such as large print or audio, call Customer Service at (888) 654-0706 (TTY: 711), seven days a week, 8 a.m. to 8 p.m.
To make a standing request to get all materials in a language other than English or in an alternate format, call Customer Service.
Medication Therapy Management
You’re eligible if you:
- Use eight or more drugs
- Will spend more than $4,696 on drugs in 2022
- Have at least three of these qualifying medical conditions: acid (reflux and ulcers), Alzheimer’s disease, anemia, arthritis, benign essential tremor, benign prostatic hyperplasia, cardiovascular disorders, cerebrovascular disease, chronic heart failure, chronic non-cancer pain, COPD, Crohn’s disease, dementia, depression, diabetes, dyslipidemia, end-stage renal disease, hepatitis C, incontinence, insomnia, multiple sclerosis, neurological disorders, osteoporosis, Parkinson’s disease and plaque psoriasis.
If eligible, we’ll mail a letter. It’ll be about the program and its potential benefits. An analyst will call you to ask questions. You can set up a phone appointment with a pharmacist.
You don’t need to change doctors or pharmacies.
Log in to review your HAP Pharmacy Claim History.