Dear [MemberName]:

We are excited to launch our "paperless" option to receive your Explanation of Benefits (EOB). Instead of receiving your EOB via postal mail, you can choose to receive them electronically, or paperless.

Paperless delivery is fast, safe and convenient. Signing up is easy! Log in at hap.org with your health plan ID and password and select Paperless Options.

When you sign up for paperless delivery, you will receive an email when your EOB is available. To view it, just log in with your HAP user ID and password.

If you have any questions or need help, please call Customer Service at the number on the back of your ID card. You can also log in at hap.org to send us a secure email in the message center.

Save time and hassles – go paperless!

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