Explore HAP’s 2019 plan information brochure

Frequently Asked Questions

  1. If I want to change my Silver&Fit fitness center or YMCA, will I need to pay additional fees? You do not have to pay additional fees to your fitness center. You may need to sign a new membership agreement, even if you have a current membership agreement or had one in the past.
  2. How do I change fitness centers or YMCAs? Go to SilverandFit.com or call Silver&Fit Customer Service at (877) 427-4788 (TTY 711) to change your fitness center. You may change fitness centers or YMCAs once per month. The effective date with the new location will be the first of the following month.
  3. Can I be enrolled in the Home Fitness Program and the fitness center and YMCA membership program at the same time? You may only be enrolled in one program at a time – the Home Fitness Program or the fitness center and YMCA membership program.
  4. Can I change between the Home Fitness program and the fitness center and YMCA membership program? If you’d like to switch programs, call Silver&Fit Customer Service at (877) 427-4788 (TTY 711) to enroll in the Home Fitness Program or with a fitness center or YMCA. The effective date with the fitness center will be the date after you call. You will no longer receive any unsent kits.
  5. How can I change my address to ensure my Home Fitness Kit is delivered to the correct location? To change your address, visit SilverandFit.com. Or you can call Silver&Fit Customer Service at (877) 427-4788 (TTY 711).

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