Looking for health care coverage? Below are a few scenarios to help you identify the right plan.

Need to purchase a health plan for you or your family? You'll want to look at our Individual and family plans, which can be purchased directly from HAP. You can enroll in an Individual and family plan in two ways: open enrollment or a special enrollment period.

Open enrollment

Open Enrollment occurs annually on November 1. During this period, you can:

  • Purchase a new health plan
  • Change your existing health plan

Learn more about our plans.

Special enrollment period

A special enrollment period, or SEP, occurs outside of the annual open enrollment period and can occur any time you have a qualifying life event. Qualifying life events include, but aren’t limited to:
  • Changes in family size (marriage, divorce, birth of a child, etc)
  • Loss of coverage
  • Relocating to a new area
  • Certain changes in income

See if you qualify for an SEP and learn how to enroll.

Insurance through your employer

Most likely, you’re here because your employer offers HAP as a health care option. When you choose HAP, you get:

• A team of dedicated personal service coordinators to answer questions
• Access to leading doctors and health care facilities as part of our network
• Valuable member resources and discounts
• Coverage options for dependents including coverage for children ages 5 to 26 who are away at school


There are four scenarios that allow you to sign up for a Medicare plan:

If you don’t yet have a Medicare plan, can you enroll in one if:

• You’re turning 65
• You experience a disability that qualifies you for Medicare

If you already have a Medicare plan, you can enroll in a different plan:

• During the annual enrollment period, which is every year from Oct. 15 to Dec. 7
• If you experience a life event that qualifies you for a special enrollment period, or SEP

Learn more.


Medicaid provides health coverage for some low-income people, families and children, pregnant women, the elderly and people with disabilities.

Our Medicaid coverage is administered by HAP Midwest Health Plan, a wholly owned subsidiary of HAP.

Learn more about Medicaid.

Show me:

View all news
  • HAP Fitness Challenge

    Get a discount to join us at a HAP fitness event.

  • Medicare 101 Seminar

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

View all events

Contact us

  • Customer service

    (800) 422-4641




    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709


    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711