HAP has been a trusted name in health insurance for over 50 years. Almost 700,000 members rely on HAP to provide them with more than just health insurance. We partner with employer groups, doctors and local organizations to improve the health and well-being of the entire community.
It’s not just HAP’s quality health plans that benefit you. We have many programs and services that go beyond just health insurance. Here are several:
Your own dedicated Personal Service Coordinator
Actions speak louder than words. Our customer service specialists provide fast, accurate and personal service. That’s why we provide a personal service coordinator. They are available just for you - to answer your questions and help you get the most from your health plan.
Coverage that travels with you
Whether you travel for fun or for work, it's important to have that peace of mind that you will be covered. With worldwide coverage for emergencies and urgent care, plus an emergency travel assistance program, you won't have to worry when you leave home. Do you have kids away at school? We've got them covered too with our Students Away Program.
Identity Theft Protection
HAP protects more than your health and well-being.
Peace of mind goes beyond your health plan. It means protection for your name, your credit rating—and your identity. HAP members have trusted our longtime partnership with Assist America for global emergency travel assistance*. Today our partnership is expanded to include Identity Theft Protection. And it’s free when you choose HAP.
Leading doctors and hospitals
The doctors you want are probably already with us! HAP has an extensive network of leading doctors and hospitals throughout Michigan, so chances are your doctor is already affiliated with HAP.
Find a doctor
Online tools & HAP OnTheGo mobile app
Everything you need for good health is at your fingertips. Simply sign up at hap.org to use helpful, personalized and secure online tools. You can look up your deductible and claims history, get health reminders, search for a personal prescription and more. Plus, with our mobile app you can access your ID card, check symptoms, manage your health conditions and find a doctor.
HAP’s member magazine, Balanced Living, is now digital. You have 24/7 access to the latest tips on fitness, healthy eating, taking charge of your health, understanding your plan and more. Visit the Balanced Living blog.
Your health is our priority
You deserve every opportunity possible to reach your health goals. So we offer you all kinds of health and wellness programs including a free online health risk assessment with digital coaching, instructor-led classes, nutrition and weight management programs, tobacco intervention and more. If needed, we’ll connect you with Restore CareTrack®, our award-winning disease management program with comprehensive services that are distinct from any other health plan.
Money saving discounts
HAP members enjoy exclusive discounts on gym memberships, Weight Watchers®, AAA, museums, entertainment venues and more.