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Online Tools For Members

On the member portal, you will be able to:

  • View your plan documents with the Contracts, Benefit Guides and Riders application.
  • Access member resources, such as your Member Welcome Kit, forms and brochures.
  • Search for a doctor and select your primary care physician.


View a history of your referrals from the past three years.

Benefit Admin Manual

Search Benefit Coverage Policies. You can search by keyword, view recent changes, and browse using the policy index and categorical index.


View your benefits, coverage, deductible and out-of -pocket information. Also, view and/or print your Summary of Benefits and Coverage.

Bill Pay

Personal Alliance members can pay their premium, manage payment options and view their payment history

Claim Status

Access information on your claims from the last two years. You can also view and/or print your Explanation of Benefits (EOB).

Coordination of Benefits

Notify HAP of other health coverage

Health Engagement

View your Health Engagement qualification status, access your Heath Risk Assessment and your Member Qualification Form.

ID Card Request

Request a new ID card or print your ID card.

HAP Website Login

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