We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Schedule a virtual appointment with a HAP Medicare Expert

Have questions about Medicare?

Health and wellness programs

Keeping you healthy and active

Many of our Medicare plans offer special programs and services to help you reach and maintain a healthy lifestyle.

Some can even help you save money.

Care management program

If you have a chronic condition, we make it easier to follow your prescribed treatment plan with support from our care management team. This free program includes access to nurse case managers, pharmacists and behavioral health specialists who will help you manage your condition.

More about Care Management

Member health reminders

We want to make it easier to manage your health. That's why we provide personalized reminders to let you know when you're due for routine preventive services. You can also search for a doctor or specialist near you.

Log in to our secure member portal to see if you're due for a checkup.

Have questions?

You can send us an email or call to speak with a licensed Medicare representative. Contact us.

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Last updated 10/1/2021

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2021 Health Alliance Plan of Michigan
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Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

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Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)