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HAP is here, working with health and care management partners to keep you healthy

These partners work with HAP to ensure you get the care you need. You may receive communications from our partners.

HAP TeleHealth: Go to the HAP TeleHealth page for telehealth services. With HAP telehealth, members can see a doctor online 24/7 from anywhere

Aspire Health: Aspire specializes in providing an extra layer of support to patients facing a serious illness. This partner provides home-based palliative care to our members with chronic illness who are near the end of life. 

Assist America: Assist America provides 24/7 travel assistance to HAP members. HAP members can call on Assist America when they’re traveling 100 miles or more from home, for up to 90 consecutive days per trip.

Delta Dental: Most HAP Medicare plans come with preventive dental administered by Delta Dental. It includes two oral exams and two preventive cleanings, and set of bitewing X-rays per calendar year. Dental is not included in our HAP Medicare Complete Duals (HMO D-SNP) plan.

Diabetes: The Diabetes Care Connection (DCC) Program, powered by Henry Ford Health, works with those with diabetes or at risk for developing diabetes through excellence in the science and art of health care and healing. A variety of services are offered, including: 

  • Diabetes Self-Management Education (DSME)  - a comprehensive program to help learn how to live with diabetes.
  • Medical Nutrition Therapy (MNT) - a program for better diabetes control through understanding how healthy food choices promote better diabetes control. MNT offers one-on-one meetings with a Registered Dietitian who specializes in diabetes. 
  • Diabetes Empowerment Groups - provides both educational information and emotional support. Group settings are a great way to meet others and share common experiences living with diabetes and prediabetes. 

For more information, can call (313) 874-6418 or go to

Everlywell: helps prevent chronic diseases through early detection by in-home testing. They help members complete testing and screenings on their own, at home and deliver the results.

EyeMed: Is our vision provider for individual HAP Medicare plans. EyeMed Vision Care, the fastest growing vision benefits company in the U.S., is dedicated to helping members achieve clear, healthy vision by giving them easy access to a diverse and expansive network of providers across the U.S. including independent eye doctors and national/regional retail setting providers like LensCrafters®, Henry Ford Optim Eyes®, Pearle Vision® and Target Optical®. 

Henry Ford Virtual Care: Talk to a Henry Ford Health doctor 24/7 virtually anywhere - from your phone, computer or tablet.

Matrix Medical: Matrix makes it easy and convenient for you to get a risk assessment. A nurse practitioner will visit your home and complete your health assessment. 

Mom's Meals: HAP members may be eligible to receive 14 days of fresh, nutritious, ready-to-heat meals delivered to their home after discharge from the hospital from Mom's Meals. This benefit is available to members in eligible plans who have been discharged from the hospital. 

National Kidney Foundation of Michigan: HAP Medicare members with pre-diabetes have access to the National Kidney Foundation of Michigan's Diabetes Prevention Program, which helps people at risk learn how to make lifestyle changes and stick to them.

PAPA: Companion care benefit for Medicare Advantage members who are at risk of loneliness for those who have HAP Senior Plus Tiered Access (HMO), HAP Medicare Medical Access (HMO), HAP Senior Plus (HMO-POS), HAP Medicare Complete Duals (HMO D-SNP) and HAP Senior Plus (PPO) plans.

NationsHearing: NationsHearing is here to help HAP Medicare members manage their hearing loss including administering hearing benefits and hearing aids. 

NationsOTC: Nations manages our over-the-counter benefit for Medicare Advantage members. 

NationsResponse: Personal Emergency Response System benefit for all MA members who are at risk of falling for those who have HAP Senior Plus Tiered Access (HMO), HAP Medicare Medical Access (HMO), HAP Senior Plus (HMO-POS), HAP Medicare Complete Duals (HMO D-SNP) and HAP Senior Plus (PPO) plans.

(NationsFlex) Pre-Paid Benefits Mastercard Flex CardFlex Card for members who have it as part of their plan.

naviHealth: naviHealth helps our members who are admitted to SNFs, LTACs, and in-patient rehab.

SilverSneakersSilver Sneakers connects members to their fitness benefit using a best in class fitness network locations and signature classes designed for all fitness levels. Thousands of gyms participate in their network across all 50 states including 500+ in Michigan including 150 local Michigan Community Based Experiences.

Protocall: Protocall is available to our members who need behavioral health support after hours. The hours of operation are 5 p.m. to 8 a.m. Monday through Friday, all day Saturday, Sunday and on HAP observed holidays. 

Quest HealthConnect/MedXM: Quest HealthConnect provides in-home bone mineral density exams and other in-home screenings.

WebMD Health Services: iStrive for Better Health  gives members access to a personalized digital wellness manager, powered by WebMD health services. Members get free, personalized health and wellness tools and interactive programs – all designed to help identify and achieve individual health and wellness goals.

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Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Medicare Complete Duals (HMO D-SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.