We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Schedule a virtual appointment with a HAP Medicare Expert

Have questions about Medicare?

Your doctor is likely a HAP doctor

HAP is here, partnering with doctors to keep you healthy. HAP Medicare plans give you access to an extensive network of doctors and hospitals across the state, and throughout the country. Wherever you are, with HAP, comprehensive coverage and care are within reach. 

When you enroll in any of our plans, you can choose from thousands of doctors. You’ll also have access to Michigan's leading hospitals, including:

  • Ascension Genesys Hospital
  • Ascension St. John Hospital
  • Ascension Providence Hospital
  • Beaumont Health
  • Bronson Health Care
  • Covenant HealthCare
  • Henry Ford Health System
  • Mercy Health
  • McLaren Health Care
  • Michigan Medicine (University of Michigan)
  • ProMedica
  • Saint Joseph Mercy Health System
  • Spectrum Health Lakeland

Find a Doctor

Easily explore doctors, hospitals and facilities in our network with the Find a Doctor tool. You can narrow your search by selecting your HAP plan or the plan you are considering. 
Keep in mind, networks can differ depending on the plan you choose. 

Find a Pharmacy

We’re connected to more than 30,000 pharmacies nationwide to give you more convenient access to prescriptions and care. Find one near you. 

Travel Benefit

Most HAP HMO Medicare Advantage plans come with a travel benefit, so you can: 

  • Use your HAP coverage while you’re in Arizona, Florida, Texas and Michigan (out-of-area) for up to six months
  • Get the same HAP in-network cost-sharing rates as at home

With HAP Medicare PPO you’ll have access to HAP’s network of doctors in Michigan, and you can seek care anywhere in the U.S. outside of Michigan. Our PPO plan is accepted in 49 states*. You'll pay in network prices when you visit any Medicare-participating provider in the U.S. 

You can visit any doctor, specialist or hospital that participates in Medicare, anywhere in the U.S. with a Medicare Supplement plan.

Manage your Medicare benefits and view personalized plan information

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Last updated 10/1/2021

*Outside of the 30-county service area in MI could result in out-of-network costs.

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

This information is not a complete description of benefits. For more information call Medicare Michigan customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).


Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)