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Care Management

Keep your health on track

It can be difficult to manage a chronic condition such as diabetes or asthma. That’s why many of our HAP Medicare plans include a free care management program.

Care management provides education and support to help you follow your treatment plan and keep your daily health goals on track.

How will the care management programs help me manage my chronic condition?

Chronic and complex conditions can need many health care providers, prescriptions, appointments and treatments. 

As part of the care management program, we’ll develop an approach personalized for you. We’ll help: 

  • Coordinate your care 
  • Educate you about available services and resources 
  • Advocate for your safety, quality of care and cost-effective outcomes 

This program helps you understand your conditions and learn to manage them. 

How do I join HAP’s care management programs?

For more information about HAP’s care management programs or to enroll, call (800) 288-2902 (TTY: 711) or email caremanagement@hap.org. You can refer yourself by filling out this form. Your doctor, family member or caregiver may also refer you


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Copyright © 2019 HAP
2019 Health Alliance Plan of Michigan
Y0076_ALL 2020 HAP Website_M
CMS Accepted 9/29/2019

 Last Updated 9/26/2019

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

This information is not a complete description of benefits. For more information call Medicare Michigan customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

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Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)