We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

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Medicare contract information

Both Health Alliance Plan of Michigan and Alliance Health and Life Insurance Co. have a contract with the Centers for Medicare & Medicaid Services (CMS), the government agency that runs Medicare.

  • HAP Senior Plus (HMO), HAP Senior Plus (HMO-POS) and HAP Senior Plus (PPO) are health plans with a Medicare contract. Enrollment depends on contract renewal. 
  • HAP Primary Choice Medicare (HMO) is a health plan with a Medicare contract. Enrollment depends on contract renewal.
  • HAP Choice Medicare - West Michigan (HMO) is a health plan with a Medicare contract. Enrollment depends on contract renewal. 
  • HAP Empowered Duals (HMO D-SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewal.

These contracts can be renewed each year, if both parties agree.

If the contract is terminated or we leave the Medicare program for some other reason, or if we change our service area so that it no longer includes the area where you live, we will tell you in writing. If this happens, your membership in HAP Senior Plus (HMO), HAP Senior Plus (HMO-POS), HAP Senior Plus (PPO) or HAP Empowered Duals (HMO D-SNP) will end, and you will have to find another way of getting your Medicare benefits. Your choices will always include Original Medicare.

HAP Senior Plus (PPO) is a product of Alliance Health and Life Insurance Company, a wholly owned subsidiary of Health Alliance Plan.

Have questions?

HAP can help! Send us an email or give us a call. Contact us.

Understanding Medicare basics

Learn the different parts of Medicare and get to know the various options you have to choose from. (Video, 5:15)

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Manage your Medicare benefits and view personalized plan information

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Last updated 10/1/2021

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2021 Health Alliance Plan of Michigan
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Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

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Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)