View our calendar of upcoming events to get active, get involved in the community and get to know HAP.
If you live in an area that’s been declared an emergency or disaster zone, you’re still entitled to get health care and prescriptions. We want you to understand your options as a HAP Medicare member. Below are some guidelines.
Speak with our Customer Service:
Customer service hours:
Speak with our Alliance Medicare Supplement Service Line:
Alliance Medicare Supplement Service hours:
At all other times, you may access our interactive voice recording system at the same number and leave your name and phone number. We’ll return your phone call the next business day. Please don’t share personal health information when you leave your message.
The following are some questions members frequently ask relating to care during disasters:
Manage your Medicare benefits and view personalized plan informationLog in
New Member Orientation was designed just for you, our newly enrolled HAP members! We want to ensure that you understand your Medicare Advantage
Last updated 10/1/2021
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2021 Health Alliance Plan of Michigan
Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.
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