Transition policy

We provide a transition process consistent with 42 CFR §423.120(b)(3), which deals with access to covered prescription drugs under Medicare Part D.

The process includes a written description of how enrollees whose current drug therapies may not be included in the HAP covered drug list (PDF), also known as a formulary or HAP Empowered Duals covered drug list (PDF) may receive a temporary supply of a nonformulary drug, as well as Part D drugs that are on the formulary but require prior authorization, step therapy or are subject to quantity limits under the HAP Senior Plus utilization management rules.

A meaningful transition period allows sufficient time for members to work with their health care provider to select an appropriate formulary alternative or to request a formulary exception based on medical necessity.

Transition policy eligibility

The transition policy applies to:

  • New enrollees into prescription drug plans at the beginning of a contract year
  • The transition of newly eligible Medicare beneficiaries from other coverage at the beginning of a contract year
  • The transition of individuals who switch from one plan to another after the beginning of a contract year
  • Enrollees residing in long-term care facilities
  • Current enrollees affected by formulary changes from one contract year to the next

Download the 2019 transition policy (PDF).

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Transition policy facts

The following information applies to members who make use of our transition policy:

  • Transition fills in the outpatient (retail) setting

    The outpatient pharmacy setting includes retail, home infusion and safety net and Indian Health Service/Tribal/Urban Indian Health pharmacies. A temporary, 30-day supply (unless the prescription is written for less than a 30-day supply) of drugs not included on our list of covered drugs will be provided anytime during the 90-day transition period.

  • Transition fills in the long-term care setting

    Multiple fills of a temporary, 31-day supply (unless the prescription is written for less than a 31-day supply) will be provided during the 90-day transition period. HAP Senior Plus honors multiple fills of Part D drugs not included on our covered drug list during the entire length of the 90-day transition period for up to a 98-day supply.

  • Emergency supplies and level of care changes

    The Centers for Medicare & Medicaid Services defines an emergency transition supply as a one-time fill of a nonformulary drug, or a drug not on the covered drug list, necessary with respect to current members in the long-term care setting, and will be provided to current long-term care enrollees who enter into a facility from another care setting.

    We’ve authorized our claims processor to place a manual override at the point of sale to accommodate a one-time (up to 31 days) fill in this scenario.

  • Transitions across contract years

    The Centers for Medicare & Medicaid Services transition guidance requires that current members affected by a negative change to the covered drug list across contract years must be provided with a transition process consistent with the transition process required for new enrollees.

    We allow current members to access transition supplies when their claims history from the previous calendar year contains an approved claim for the same drug that the member is attempting to fill through transition.

  • Transition extensions

    Situations may exist in which a member’s transition period may need to be extended, on a case-by-case basis, such as when the member's exception request or appeal hasn’t been processed by the end of the minimum transition period and until such time as a transition has been made.

    In these situations, we may extend the member’s transition period in order to provide continued coverage of the transition drug.

  • Cost sharing for transition supplies

    For low-income subsidy-eligible beneficiaries, the cost-sharing amount applied doesn’t exceed the statutory maximum copayment amounts. For non-LIS members filling drugs not on our covered drug list, the cost-sharing amount applied during claims adjudication will be consistent with the plan’s approved cost-sharing tiers for drugs not on our covered drug list.

    Additionally, for non-LIS members filling drugs on our covered drug list with utilization management requirements, the cost-sharing amount applied during claims adjudication is the cost associated with the plan’s assigned drug list tier.

  • Protected-class medications

    Per Centers for Medicare & Medicaid Services guidance, members in transition while taking a drug within a protected drug class must be granted continued coverage of therapy for the duration of treatment, up to the full duration of active enrollment in the plan. Prior authorization and step-therapy restrictions, which may apply to new members who have never taken a particular drug, aren’t applied to those members transitioning to the Medicare Part D plan on agents within these key drug classes.

    There are six protected classes of medications:

    • Antidepressant
    • Antipsychotic
    • Anticonvulsant
    • Antineoplastic, which affect the process of cell division
    • Antiretroviral, which doctors use to treat retroviruses
    • Immunosuppressant, to prevent organ transplant rejection
  • Member notification

    Transition fill notification occurs in two ways. We notify the pharmacy at the time of our decision with information that the pharmacist may give to the member regarding the status of the particular drug not on our covered drug list or drug with utilization management. The transition information goes to pharmacies in a retail setting (including home infusion, safety net and Indian Tribal Union) as well as pharmacies in a long-term care setting.

    We also send written notice via U.S. First-Class Mail to a member within three business days of our decision regarding a temporary fill. The notice will include:

    • An explanation of the temporary nature of the transition supply the member has received
    • Instructions for working with the plan sponsor and the member’s prescriber to identify appropriate therapeutic alternatives that are on the plan’s covered drug list
    • An explanation of the member’s right to request an exception to our covered drug list requirements
    • A description of the procedures for requesting an exception to our covered drug list requirements
  • Exception process

    A formulary exception form is available for members, their appointed representatives and doctors. This form may be submitted by mail, fax or through email.


    Attn: Pharmacy Care Management
    Health Alliance Plan
    2850 W. Grand Blvd.
    Detroit, MI 48202


    (313) 664-8045


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2018 Health Alliance Plan of Michigan
Y0076_2019 HAP Website
CMS Accepted 10/1/2018

HAP Senior Plus (HMO)/(HMO-POS)/(PPO) and HAP Primary Choice Medicare (HMO) are health plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment in the plans depends on contract renewals. HAP Senior Plus (PPO) is a product of Alliance Health and Life Insurance company, a wholly owned subsidiary of HAP.

This information is not a complete description of benefits. For more information call Medicare Michigan customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

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    HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

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    (888) 658-2536 (TTY: 711)

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