What you need to know about  Coronavirus and your HAP coverage.

Why choose HAP?

HAP is here, with more convenient coverage 

When you enroll in a HAP Medicare Alliance Supplement (Medigap) plan: 

  • You can visit any doctor, specialist or hospital that participates in Medicare, anywhere in the U.S.
  • No referrals are necessary or required to see a specialist
  • Your benefits start on day one - there is no waiting period for protection to begin*
  • Michigan-based members get worldwide emergency coverage, thanks to HAP’s partnership with Assist America**
  • There's virtually no paperwork for you with our automatic claims processing
  • Your health claims are processed quickly
  • Your benefits through HAP Alliance Supplement change automatically when Original Medicare deductibles, coinsurance or copays change, so you know you're covered
  • New for 2020, you have access to Active & Fit for $25 a month. This gives you access to 9,000 participating fitness centers nationwide, including more than 250 in Michigan***

HAP is here, with a dedicated team of customer service specialists

Customer service is deeply rooted in the HAP culture. In fact, it’s what employees strive for each day. Our Medicare customer service representatives specialize in Medicare, work right here in Michigan, and can access your plan records immediately to help provide assistance, answer questions and explain plan details.

Whenever you need help, your HAP Medicare customer service representative is always just a phone call away. 

Show me:

  • Medicare 101 Webinars

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

  • Empowered Medicaid New Member Webinar

    Welcome to HAP Empowered! During this webinar, you’ll: Get to know your Medicaid plan. Learn how to get the most out of your coverage.

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*If you delay enrollment and have a health problem that is diagnosed before your Medigap policy starts, the insurance company can refuse to cover that health problem for up to six months. However, you will still be covered under Original Medicare.

**Plan C, Plan D, Plan F, Plan G and Plan N - The Assist America program is valid whenever you travel 100 miles or more away from home or outside the U.S. for no longer than 90 days in a row. Assist America does not replace your HAP coverage. You are covered for urgent and emergency care based on your member contract.

***The Active&Fit Direct™ program is provided by American Specialty Health Fitness, Inc., a subsidiary of American Specialty Health Incorporated. Active&Fit Direct and the Active&Fit Direct logo are trademarks of ASH and are used with permission herein.

Copyright © 2019 HAP
2019 Health Alliance Plan of Michigan
Y0076_ALL 2020 HAP Website_M
CMS Accepted 9/29/2019

 Last Updated 9/26/2019

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

This information is not a complete description of benefits. For more information call Medicare Michigan customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

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Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)