How to enroll

Get the coverage that best fits your needs

We have information about Medicare eligibility and enrollment periods, as well as how to enroll in our Medicare plans.

When to enroll

If you’re newly eligible for Medicare, you can sign up for a plan during your initial enrollment period. Examples include:

  • Turning 65. You can apply up to three months before your birthday month, during your birthday month or within the three months following your birthday month. Learn more about what to do when you're turning 65.
  • A disability that qualifies you for Medicare.

Ways to enroll

There are several convenient ways to enroll in a HAP Medicare plan.


Speak with a licensed HAP Medicare sales representative. Call (800) 868-9885 (TTY: 711).
Office hours: 
Monday through Friday
8 a.m. to 6 p.m. Eastern time 
At all other times, you may access our interactive voice recording system at the same number and leave your name and phone number. A HAP Medicare sales representative will return your phone call the next business day. Please do not share personal health information when you leave your message.


If you want to join a plan that includes Medicare prescription drug coverage, you can enroll online at

You can’t enroll in an Alliance Medicare supplement plan at Alliance Medicare supplement plans help fill the gaps in Original Medicare (Part A and Part B). It gives you the peace of knowing you can get care anywhere in the U.S. from any doctor, hospital or other provider that accepts Medicare. And you can enroll any time of year.

If you’d like to enroll in an Alliance Medicare supplement plan, please use the information above enroll online, by mail or by phone.

Annual election period

Every year from Oct. 15 to Dec. 7, people with Medicare can explore new plan choices. During this period, you can enroll in: 

  • HAP Senior Plus® (HMO)
    • HAP Senior Plus® Henry Ford Tiered Access® (HMO)
    • HAP Senior Plus® Medical only (HMO)
  • HAP Senior Plus® (HMO-POS)
  • HAP Senior Plus® (PPO)

Request Medicare information by mail

We want you to feel confident when making decisions about Medicare coverage. We can mail information that:

• Explains how Medicare works 
• Outlines the types of Medicare plans
• Includes Medicare plan details


Transition process for Medicare Part D

Medicare enrollees have a transition period to give them sufficient time to work with their doctors to ensure their drug therapies are included in our list of covered drugs, also known as a formulary. The transition period also allows time to select an alternative drug therapy or to request an exception based on medical necessity.


Special enrollment period

There are specific events that could qualify you for a special enrollment period, including loss of union-paid or employer-paid coverage or moving out of your current plan’s service area.

This special enrollment period has rules about when you can make changes and the type of changes you can make. If you believe you may qualify for a special enrollment period, you can find out more at for specific rules.

Ask us a question

Have a question about Medicare? Click on the link below and type in your question. A licensed HAP Medicare representative will contact you by email or phone. 


Attend a Medicare seminar

Join others just like you at a free seminar to learn how to get the most out of a Medicare plan, get the latest information and ask questions.

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  • Medicare 101 Seminar

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Copyright © 2017 HAP
2017 Health Alliance Plan of Michigan
Y0076_ALL 2018067 2018 WEB 10.1
CMS Approved: 10/24/2017
Last Update 1/4/2018

HAP Senior Plus® HMO, HMO-POS, and PPO are health plans with a Medicare contract. Enrollment in these plans depends on contract renewal. HAP Senior Plus® PPO is a product of Alliance Health and Life Insurance Company, a wholly owned subsidiary of HAP. Alliance Medicare Supplement is a product of Alliance Health and Life Insurance Company, a wholly owned subsidiary of HAP.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums, and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • (800) 868-3153 (TTY: 711)

    HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)