What you need to know about  Coronavirus and your HAP coverage.

Sign up for a first look at HAP’s 2021 Medicare plans.

Rates will be released on Oct. 1.  

Medicare members and COVID-19 support

See how HAP is here for you

HAP is here, with 

  • cost share waivers for individual Medicare Advantage members through 2020
  • $0 telehealth visits so you can stay home
  • free prescription delivery

Starting May 1, HAP is waiving Individual Medicare Advantage member cost share (copays, coinsurance, deductibles) through the end of 2020 for in-network:

  • In-person primary care doctor visits 
  • In-person behavioral health office visits 
  • Telehealth visits for medical and behavioral health 

HAP continues to offer home delivery of prescriptions.

HAP will waive member cost-sharing for COVID-19 diagnostic tests and test-related visits during the public health emergency according to state and federal guidelines. HAP is also covering treatment costs associated with COVID-19 through December 31, 2020. This includes deductibles, copays and coinsurance.


  • HAP will waive the member cost-share for COVID-19 diagnostic tests and test-related visits. This waiver is in effect throughout the public health emergency. 
  • Member cost-share for all other diagnostic tests applies.


  • HAP will waive the member cost-share for COVID-19 treatment.
  • This cost-share waiver is for inpatient or outpatient treatment from an in-network provider.
  • This waiver is in effect for services rendered through December 31, 2020.

Coverage for employer-sponsored Medicare plans or Group Medicare members may differ. This is handled on a case-by-case basis. Call Customer Service using the number on the back of your card to learn more.

Learn more about COVID-19 and your HAP plan.

Manage your Medicare benefits and view personalized plan information

Log in

Show me:

View all news
  • Medicare 101 Webinars

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

  • Engagement Activities

View all events

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

This information is not a complete description of benefits. For more information call Medicare Michigan customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)