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HAP Services & Extras


Services and Extras

Any health coverage provider can say it cares about members' well-being. We do more than just talk. We show we care by providing you with exclusive programs and services that focus on your health and well-being. Here are just a few.

Weight management programs
Our members enjoy a variety of programs and tools that focus not just on diet and exercise, but on taking committed steps to keeping up their health. Become a member and take advantage of these programs:

  • Weight Watchers®: Members can join Weight Watchers for only $25.

  • HAP's iStrive® for Better Health: The health assistant tool will help you reach your goals in the areas of fitness and weight management.

HAP Advantage
You can get valuable discounts and extras on health-and wellness-related activities and venues, plus museums, attractions and shopping.

  • Henry Ford LASIK eye surgery

  • Chiropractic services

  • YMCA fitness membership

  • The Cranbrook Art Museum

  • Palace Sports and Entertainment events

Also, you'll get retail discounts from 1-800-FLOWERS, Sports Authority and many more stores online and in your area.

Global emergency services - wherever you travel, you're protected
Travel worry-free, knowing you can call on Assist America for emergency services whenever you are 100 miles away from home or in another country. Assist America will completely arrange and pay for all the assistance services it provides without limits on the covered cost.

The call center is fully staffed 24/7. For Android or iPhone users, download the Assist America Mobile app for a one-touch connection to the call center.

Member Wellness Programs
A healthy way of life is something worthwhile to work toward- but where do you start? How about a HAP health education event? We host over 20 events each year- featuring a wide variety of healthy body and mind topics with engaging presenters. Watch your mail and email for an invitation to a program near you. Learn more about our Member Events.

HAP's CareTrack™ Program - keeping your health on track
This program is for those diagnosed with a chronic condition. CareTrack™ provides comprehensive services that are distinct from any other health plan, such as a Nurse Health Coach to work with you one - on- one over the phone, a Behavioral Health Specialist to help you identify emotional triggers and behavioral conditions that impact your ability to follow your doctor's treatment plan and an In-Home Telemedicine Monitoring Program that helps the nurse monitor conditions.

HAP on the Web - your one-stop shop for all things
At hap.org, you have access to a wealth of information specific to your own health plan. You'll find health and wellness tools, such as reminders for upcoming screenings. You'll also find self-service tools that let you find and select your Personal Care Physician, view your medical and prescription claims, replace a missing ID card, review medication costs, view your benefit and coverage information, and much more.

HAP on the go
HAP mobile apps for your smartphone make it easy to find a doctor or facility in your area and even let you download your ID card right to your phone. So if you ever forget or misplace your card, it's no big deal.

Download the app by searching "Health Alliance Plan" or "HAP ID card" in your smartphone's app store or directly from Google Play or iTunes™.

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