Global emergency services.
As a member of a HAP Senior Plus, Alliance Medicare PPO or Alliance Medicare Supplement, you know you can rely on your plan's emergency and urgent care benefits whether you're at home or traveling.
To add to your peace of mind, HAP has partnered with Assist America, which provides global travel emergency services whenever you travel 100 miles or more away from home*. Through our partnership, you will have access to:
• Experienced crisis management professionals
• Worldwide response capabilities
• Air and ground ambulance service providers
• And other emergency services
*The Assist America program is valid whenever you travel 100 miles or more away from home or to another country for up to 90 days.
Assist America does not replace your Medicare coverage. You are covered for urgent and emergency care based on your member contract.
The services described above are neither offered nor guaranteed under our contracts with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these services may be subject to the HAP grievance process. These services are not included in the Alliance Medicare Rx (pdp) plan.