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A step-by-step guide to choosing the Enhanced plan
If you choose to stay in the Enhanced plan, you and your covered
spouse need to complete the following three steps by the end of the
qualification period:
1. Meet with your HAP-contracted personal care physician (PCP) to
complete and submit a Member Qualification Form*
2. Score at least
85 points
on your Member Qualification Form (points
are assigned based upon meeting specific wellness targets or by
committing to participate in health improvement programs)
3. Log in at
and click on the Health Engagement quick link to
complete the SUCCEED® Health Risk Assessment
Step 1. Complete and submit your Member Qualification Form.
Schedule an appointment with your HAP-contracted personal care
If you don’t have a personal care physician, there are three ways to
find one:
1. Log in at
and select one
2. Call our toll-free automated system at (877) 427-3678
3. Call and speak with a HAP personal care physician Selection
Specialist toll-free at (888) 742-2727
Be sure the form is completed in full and received by HAP by the end
of the qualification period. Either you or your doctor can submit the
form, but please keep a copy for your records. If your doctor submits
for you, you are responsible for verifying that HAP receives the form.
You can view your status anytime by logging in at
*If there are qualifying life events that occur and you can’t meet
the program requirements, please call Client Services toll-free at
(888) 819-2540. We’ll work with you to find the best solution for
your situation.