Page 5 - aspire_member_guide

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A step-by-step guide to choosing the Enhanced plan
If you choose to stay in the Enhanced plan, you and your covered
spouse need to complete the following three steps by the end of the
qualification period:*
1. Meet with your HAP-contracted personal care physician (PCP) to
complete and submit a Member Qualification Form.
2. Score at least
80 points
on your Member Qualification Form (points
are assigned based upon meeting specific wellness targets or by
committing to participate in health improvement programs).
3. Log in at
hap.org
and click on the Health Engagement quick link to
complete the SUCCEED® Health Risk Assessment.
Step 1. Complete and submit your Member Qualification Form.
Schedule an appointment with your HAP-contracted personal care
physician.
If you don’t have a personal care physician, there are three ways to
find one:
1. Log in at
hap.org
and select one
2. Call our toll-free automated system at (877) 427-3678
3. Call and speak with a HAP Personal Care Physician Selection
Specialist toll-free at (888) 742-2727
Be sure the form is completed in full and received by HAP before the
end of the qualification period. Either you or your doctor can submit
the form, but please keep a copy for your records. If your doctor
submits for you, you are responsible for verifying that HAP receives the
form. You can view your status anytime by logging in at
hap.org
.
*If there are circumstances that make it difficult for you to complete
the Enhanced plan requirements, please call Client Services toll-free at
(888) 819-2540. We’ll work with you to find the best solution for your
situation.