Page 10 - PPO_Member_Kit

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Service Area
Our HMO is approved by the state of Michigan to provide services in a nine-county area, including
Wayne, Oakland, Macomb, Genesee, Lapeer, Livingston, Monroe, St. Clair and Washtenaw. Most
hospitals in this area are affiliated with us.
Our PPO and EPO plans are approved to give health care services statewide in Michigan.
All plans: If you are outside of your plan’s service area, HAP does not cover preventive services.
Coverage While Traveling
Remember, your plan covers urgent and emergency care worldwide. But if you ever become ill or injured
while traveling more than 100 miles away from home, or outside the U.S., one call can connect you to
Assist America®’s 24/7 operations center. Our partner Assist America arranges and pays for all services
provided, including emergency medical evacuation, compassionate visits and medical consultation or
referrals. For a complete listing of Assist America’s services, call
(800) 872-1414
Prescriptions While Traveling
Check your prescriptions before you leave home. If your medications are low, be sure to get a refill.
We also have a national network of pharmacies to use while traveling, including Kmart®, Rite Aid,
Target®, Walgreens, Walmart® and CVS.