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Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN
GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Health Alliance Plan
Alliance Health and Life Insurance Company
Last Review: September 2013
Your Protected Health Information (PHI)
PHI stands for the words Protected Health Information. PHI is health information that includes your name, member ID
number or other items that can be used to identify you.
Important Information About Privacy...
Protecting the privacy of your personal and health information is important to HAP. We are required by law to maintain
the privacy of your information and to provide you with notice of our legal duties and privacy practices. That is what this
notice is for. It explains how we use information about you and when we can share that information with others. It also
tells you about your rights with respect to your personal and health information and how you can use your rights. We
are required to stand by the terms of this notice. If your information is subject to a breach (if it is used by or shared with
someone who is not authorized to use or have your information), we are required to notify you in writing.
When we use the term “member information” or “information” in this notice, we are referring to the personal and
health information about you that we collect when you fill out enrollment and other forms or when you obtain our
services. We keep this information and use it to provide services to you and to operate HAP.
When we use the term “HAP”, “we” or “us” in this notice, we are referring to Health Alliance Plan and its subsidiaries,
including Alliance Health and Life Insurance Company.
How We Protect Your PHI
We protect your PHI whether it is written, spoken or in electronic form by requiring employees and others who handle
your information to follow specific confidentiality and technology usage policies. When they begin working for HAP,
all employees and contractors must sign that they have reviewed HAP’s policies and that they will protect member
information even after they leave HAP. An employee or contractor’s use of protected information is limited to the minimum
amount of information necessary to perform a legitimate job function. Employees and contractors also are required to
comply with this privacy notice, and may not use or disclose your information except as described in this notice.
Using and Disclosing PHI
The following sections describe how HAP uses and your health information. We share your information only with
those who have a “need to know” in order to perform the tasks listed below:
Treatment
We may share your member information with your doctors, hospitals or other providers to help them provide medical care
to you. For example, if you are in the hospital, we may give them access to any medical records sent to us by your doctor.