Health and wellness programs
Programs for your health and well-being
At HAP Empowered Medicaid, you’re not just an ID number. You’re a valuable member of our family. And we want our family to be happy, healthy and strong.
As a member, you have access to health and wellness services. Our wellness programs help you make good changes to your health.
24/7 Nurse Line
HAP Empowered members can use a free toll-free service by contacting the health information line during non-business hours. The hours of availability for these services are:
Monday – Friday: 8 p.m. – 7:30 a.m.
Saturday: 12 p.m. – 12 a.m.
Sunday: 12 a.m. – Monday 7:30 a.m.
The 24/7 Nurse Line can be contacted by calling:
Nurses answer your questions.
- Answers to health questions
- Trusted information
When you call, a nurse helps you:
- Choose the right care.
- Find a doctor or hospital.
- Learn your choices.
- Be healthy.
- Take drugs safely.
Please contact HAP Empowered directly during normal business hours
Monday - Friday from 7:30 a.m. – 8:00 p.m. at (888) 654-2200
Care management Program (all members are eligible)
Chronic and complex conditions can need many health care providers, prescriptions, appointments and treatments. Our innovative care management program helps you understand your conditions and learn to manage them.
Help to stop smoking
The Michigan Tobacco Quitline is a free phone-based program to help you quit smoking. You’ll work with a health coach to make a quit plan. Your coach will call to make sure you’re on track. To sign up, call (800) QUIT NOW (784-8669). To learn more, call (888) 654-2200 (TTY: 711).
- View the 2023 Smoking Cessation Formulary.
Empower your Health Rewards Program
Your health and well-being are important to us. To help you stay healthy, we’ll reward you for checkups and screenings. You must be a HAP Empowered Medicaid member on the date of service to get rewards.
iStrive® for Better Health
Our digital wellness manager, iStrive, gives access to doctor-developed online health tools.
Keep your family healthy. You’ll learn how with this unique and easy program.