We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Who is responsible for paying taxes and fees for fully insured employers?

Fully insured employers are those that offer health coverage for their employees from a health insurance company, like HAP. The employer pays a per employee premium directly to the health insurance company. All health insurance taxes and fees are included in the cost of coverage and paid by HAP. The taxes and fees may display on the invoice as separate line items or embedded in the premium, based on the employer’s preference


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