We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Where can I find my benefit information and important forms?

You can access forms related to your Medicare plan. You can also create a member account at hap.org. Once you log in, you can find important plan information there.


Contact us