We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

What is an EOC and how do I access it?

An Evidence of Coverage, or EOC, is the Medicare subscriber contract. Only Medicare Advantage members receive the EOC by mail or email.



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