We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

What is a health assessment and where do I find it?

A health assessment is a questionnaire asking you about your health. There are 40 to 50 questions and it takes about 20 minutes to complete. Once you complete your health assessment, you'll receive your personal health score and summary report. The report will include recommendations on how to maintain or improve your health.

To access your health assessment, log in to hap.org. Under “Quick Links,” click on “Health Assessment.”



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