We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

What if my medication isn’t on the covered drug list?

First, check with the doctor or pharmacist to see if there’s a generic equivalent or an alternative medication that could work. We may cover an equivalent drug with a lower out-of-pocket cost to save you money!

If you’re a new HAP member, we can examine your medications and look for alternative drugs we cover. Talk to the doctor and contact us for more details.


Contact us