We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

What if my Henry Ford PCP refers me outside the Henry Ford Preferred Network?

You may wish to remind your doctor that you’re covered under the Henry Ford Physician Network and request a referral to a doctor in the Henry Ford Physician Network directory. If services are not available within Henry Ford Health System, your PCP would follow HAP’s existing referral process.

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