What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

What happens if I switch to HAP while I'm in active treatment for a condition?

HAP's Continuity of Care program allows members to continue to receive medical care from their current health care provider if you are currently involved in an active, covered treatment plan that if interrupted, could seriously affect your health. New members should contact Customer Service to begin the process at (800) 422-4641. HAP will transfer you to an affiliated provider when possible, without disturbing the care being provided through your current treatment plan.

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