We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

What are the funding arrangements for HAP plans?

Our HMO plans are community-rated and our PPO/EPO fully insured plans are experience-rated. The self-funded plan is the fixed cost plus the claims expense less any stop-loss reimbursements.


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