We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

What are Medicare Star Ratings?

Medicare evaluates plans based on a five-star rating system. Star Ratings are calculated each year and may change. Each year the federal Medicare program awards between one and five starts to a plan as its Overall Star Rating. The rating is based off information from member satisfaction surveys, plans and health care providers. A five-star rating is the highest.

Some of the areas Medicare reviews for these ratings include:

  • How members rate a plan's services and care
  • How well doctors detect illnesses and keep members healthy
  • How well a plan helps member use recommended and safe prescription medications

You can find more information about Star Ratings.


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