We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

What ages are eligible to apply for a Personal Alliance plan?

Applicants can be enrolled in our products from newborn through 64 and 11 months of age. Dependents may apply for coverage on their parent’s contract prior to age 26. A 26-year-old can apply for coverage under his/her own contract. Stepchildren and legally adopted children who are legally dependent on the primary applicant are eligible to apply for coverage. When members reach age 65 they will be re-directed to a HAP Medicare product for coverage.

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