We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

I'm a new member. How do I transfer my perscription to HAP coverage?

To begin a prescription on your HAP coverage you should first finish your existing prescription as directed by your doctor. When you are ready for a refill or need to start a new prescription contact your HAP doctor. Be sure to provide your HAP ID card at the pharmacy.

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