We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

How is an individual health plan different from employer coverage?

Insurance you get through an employer is called “group” health insurance, meaning the rates are determined based on everyone in the group. Individual and family health insurance rates are calculated much like your car insurance – they're based on the people covered. HAP quotes take into consideration your age, where you live, tobacco use, and family composition.

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