We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

How do participating providers make demographic changes through HAP?

For changes in office demographic information, request for provider office training, and contracting and credentialing status, email [email protected] and include:

  • Type 1 NPI
  • Type 2 NPI
  • Tax ID


Contact us