How do I schedule a private consultation with a HAP Personal Alliance expert?

HAP representatives are available by phone, email and in person for one-on-one assistance to answer your health insurance questions and assist with on-the-spot enrollment.

Call a HAP representative at (888) 899-4459 (TTY: 711)
Monday – Friday 8 a.m. to 7 p.m.
Saturday 9:00 a.m. to 5:00 p.m.

Or, visit us at one of our walk-in locations:

HAP Detroit Customer Service Lobby
2850 West Grand Blvd.
Detroit, MI 48202
Mon – Fri 8:30 a.m. – 4:30 p.m.

HAP Southfield Customer Service Lobby
21700 Northwestern Hwy.
Southfield, MI 48075
Mon – Fri 8:30 a.m. – 4:30 p.m


Contact us

  • Customer service

    (800) 422-4641

     

    Email

     

    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709

    HAP HMO

    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711