What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

How do I schedule a private consultation with a HAP Personal Alliance expert?

HAP representatives are available by phone, email and in person for one-on-one assistance to answer your health insurance questions and assist with on-the-spot enrollment.

Call a HAP representative at (888) 899-4459 (TTY: 711)
Monday – Friday 8 a.m. to 7 p.m.
Saturday 9:00 a.m. to 5:00 p.m.

Or, visit us at one of our walk-in locations:

Via Mail:
Health Alliance Plan
2850 W. Grand Blvd.
Detroit, MI 48202

In person:

Detroit Lobby Customer Service (reopened as of October 12th)
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
2850 W. Grand Blvd.
Detroit, MI 48202
(W. Grand Blvd. and Lodge)

Flint Lobby Customer Service (closed due to coronavirus outbreak until further notice)
Monday through Friday, from 8:30 a.m. to 4:30 p.m. 
2050 S. Linden Rd.
Flint, MI 48532
(Corunna Rd and Linden Rd)

Troy Lobby Customer Service (closed due to coronavirus outbreak until further notice)
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
1414 E. Maple
Troy, MI 48083


Contact us