We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

How do I request support from HAP for a community event or charitable cause?

To submit a request for sponsorship, support or in-kind donations, please complete our GIFTS form.

If this is your first request, start by creating an account and you’ll be guided through the process. If you’ve submitted a request in the past, log in with your username and password.

Please note that we need accurate demographics about your organization and project so we can best assess your request. Missing or invalid information could delay a decision.

If you need help with the GIFTS system, check out this instruction guide [link to guide]. If you need technical help, email GIFTS at [email protected] or call (877) 704-3343 from 8 a.m. to 8 p.m. EST, Monday through Friday.


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