How do I fill my prescription?

We offer two convenient options to fill your prescriptions:

  1. HAP-network pharmacies: HAP-network pharmacies meet our high standards of safety and quality. We work with pharmacies throughout Michigan and nationwide to serve our members. Find a pharmacy near you.
  2. Home-delivery pharmacy service: Receiving medications in the mail is convenient. But some mail-order pharmacies provide unsafe counterfeit drugs. We work with our trusted partner, Pharmacy Advantage, to provide a safe home-delivery option for our members. Learn more about our home-delivery pharmacy service.

Your prescription drug coverage may vary depending on your plan. Log in to your account to get information about your personal pharmacy coverage.

Contact us

  • Customer service

    (800) 422-4641




    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709


    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711