We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

How can I check the status of my claim?

You can check the status of your claims from the last 18 months. To check the status of medical claims, log in and click on My Claims and EOBs. For pharmacy claims, log in and click on the My Prescription Coverage tab, then My Prescriptions.


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