What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

What is the out-of-pocket limit in 2017?

As of January 1, 2017, non-grandfathered health plans must cap in-network out-of-pocket expenses to: $7,150 individual $14,300 family...

I'm a new member. How do I transfer my perscription to HAP coverage?

To begin a prescription on your HAP coverage you should first finish your existing prescription as directed by your doctor. When you are ready for...

Where can I find my plan materials or coverage details on the website?

For specific details about your benefits, please refer to your plan documents, which may include your contract, policy or booklet, any applicable...

My job-based health plan is expensive. Can I save money through the Marketplace?

If you have access to health insurance through your employer, you can shop for coverage through the Marketplace, but you will not be eligible for...

What is a PCP?

Your PCP is the HAP-affiliated physician you select to coordinate your medical care. You must select a PCP. You must see your PCP for all routine,...

What if I need prompt medical care but it's not an emergency?

If you need prompt medical attention that is not an emergency (like an urgent medical condition), you can: Call your PCP's office. Be sure to...

What is the role of my PCP?

Your PCP is the only physician who has your complete medical profile and can coordinate your specialty care. This helps to ensure that all your...

What happens if I switch to HAP while I'm in active treatment for a condition?

HAP's Continuity of Care program allows members to continue to receive medical care from their current health care provider if you are currently...

How can I get the Weight Watchers discount?

To take advantage of our special Weight Watchers® offer for eligible HAP members, have your HAP or Alliance member ID number ready and call...

Is this drug covered under my plan?

For the most detailed, up-to-date information about your personal prescription drug coverage, log in and click on “My Prescription...

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