Could HAP ever cancel my policy?

If you made false statements on your application, filed fraudulent claims, obtained duplicate coverage or failed to pay your premiums on time, HAP...

Which obstetrical and gynecological services are considered nonroutine?

Treatment for a condition requiring multiple visits such as surgery Inpatient OB/GYN care (not including delivery and hospital stays immediately...

Can I enroll in a HAP indvidual plan if my employer offers other coverage?

You can purchase HAP coverage from the Marketplace, but because you have access to coverage through your employer, you will not be eligible for...

I have an HMO plan. Do I need to choose a primary care physician?

As an HMO member, you are required to select a HAP-affiliated PCP to manage your health care. A PCP will coordinate your medical treatment whether...

What if my physician leaves their network?

Members are notified when their PCP leaves the network and are given the opportunity to choose another PCP in the assigned network or transfer to...

What if my income changes?

You must report any income changes to the Health Insurance Marketplace as soon as you are able. Changes in income could change the coverage or...

Can I make a payment in-person?

Yes, with a money order, check or credit card, at HAP Detroit, Monday through Friday, 8:30 a.m. to 4:30 p.m.

I have a Henry Ford Medical Group doctor. Which Henry Ford hospitals can I use?

Specific diagnostic and therapy services can be received at Henry Ford Hospital, Henry Ford Wyandotte, Henry Ford Macomb, Henry Ford Macomb-Warren...

What is a "grandfathered plan" and how do I know if I have one?

Grandfathered plans are health plans that were already in place on March 23, 2010, when the ACA was enacted, and that have stayed largely the same...

Do I need to follow-up with my PCP after an emergency?

All follow-up care after an urgent or emergent encounter should be coordinated through your PCP.

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