What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

Do you offer internships for high school students?

HAP offers rewarding summer internships and full-time training programs for college students to learn and grow professionally in the health care...

What if my medication isn’t on the covered drug list?

First, check with the doctor or pharmacist to see if there’s a generic equivalent or an alternative medication that could work. We may cover...

How long does it take to enroll?

The application will take minimal time to complete. The applicant should be certain to have key information needed to enroll everyone on their...

Can referrals be entered in IRA for services labeled as no referral required?

No, if you attempt to enter a referral in IRA for services not requiring a referral, users will receive a pop up message indicating no referral is...

What are the cost sharing options for HAP plans?

We offer HMO, PPO and EPO plans with a variety of cost-sharing options. Plans can include copays, coinsurance and/or a deductible.

Does my HAP plan cover chiropractic services?

Coverage depends on the type of health plan you have. If you're already a member, check your Summary of Benefits and Coverage by logging in to your...

What is a PCP?

Your PCP is the HAP-affiliated physician you select to coordinate your medical care. You must select a PCP. You must see your PCP for all routine,...

My job-based health plan is expensive. Can I save money through the Marketplace?

If you have access to health insurance through your employer, you can shop for coverage through the Marketplace, but you will not be eligible for...

Does a member still need a referral from their PCP to see a specialist?

Outside of the products that provide members with the self referral option (EPO, PPO, POS) members must always contact their PCP first. After...

I'm enrolled in the Henry Ford Preferred Network. What hospitals can I use?

Elective hospital admissions are based on the direction of your doctor and where they have admitting privileges, within the Henry Ford Health...

Contact us