What you need to know about  Coronavirus, your HAP coverage, and getting care during the pandemic.

I have a question about a bill from my doctor. Who can I contact for assistance?

Please call Customer Service at the number on your ID card.

What is PCP directed care?

PCP directed care means that you and your PCP have discussed medically necessary services. Your PCP then directs you to the appropriate specialist...

What is a qualified health plan?

QHPs are Affordable Care Act-compliant plans that, in addition to covering essential health benefits, must follow established limits on...

What is an out-of-pocket limit?

The Affordable Care Act’s out-of-pocket limit is the most a member will pay for the combined total of all copays, coinsurance and deductibles...

Where can I get a summary of my benefits?

Most employers provide a summary of benefits to employees. Contact your employer's benefits office to request a copy. You may also access this...

Is Beaumont Grosse Pointe Hospital part of the Henry Ford Preferred Network?

As part of the Henry Ford Health System Preferred Network option, you may not use Beaumont Grosse Pointe Hospital for services.

What if my physician leaves their network?

Members are notified when their PCP leaves the network and are given the opportunity to choose another PCP in the assigned network or transfer to...

Can I enroll in a HAP indvidual plan if my employer offers other coverage?

You can purchase HAP coverage from the Marketplace, but because you have access to coverage through your employer, you will not be eligible for...

What can I do if I disagree with a coverage or claim related decision by HAP?

Please call Customer Service at the number on your ID card.

If I'm in the Henry Ford Preferred Network can my kids see any HAP pediatrician?

Yes, all HAP Pediatricians are included in the Henry Ford Health System Preferred Network.

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