What you need to know about  Coronavirus and your HAP coverage.

As a participating HAP provider, will I be listed in the directory?

Yes. Primary care physicians and specialists are listed in the directory based on area of practice. Ancillary providers are also listed in the...

May I treat members while my application to be a HAP participating practitioner is being processed?

No. You may begin treating our members once you receive your participation effective date, which will be in your welcome letter. We can’t pay...

Does HAP offer any special programs for people with chronic diseases such as asthma, diabetes or heart failure?

Yes, our Restore CareTrack® program offers personalized services to help manage chronic conditions such as high blood pressure, diabetes and...

How do I end my participation with HAP if I am a provider?

If you are a practitioner, please complete the provider change form and email the form to provider_development@hap.org. If you are an ancillary...

Can I refer patients to any contracted free-standing facility or hospital?

Yes. Except for designated Centers of Excellence services, (for example, transplants, Bariatric surgery, etc.) that require prior authorization...

What smoking cessation programs does HAP offer?

HAP offers several programs to help members quit smoking. While you are not required to quit in order to have HAP coverage, rates may be lower for...

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