What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

What if the PCP I want to see is listed as “accepting current patients only?"

Call (888) PIC-A-PCP (1-888-742-2727) or contact Customer Service at the number on your ID card.

Does HAP cover a breast pump?

Most HAP plans cover breast pumps, supplies and other breastfeeding support. Check your benefits online to see if breastfeeding equipment is...

What services are included for an OB/GYN visit?

OB/GYN services can include: Pap test Breast exam Mammogram All prenatal visits Standard lab tests Deliveries Ultrasound ...

Where can I get a breast pump?

If your benefits cover a breast pump, your doctor needs to write a prescription for it. Have your OB-GYN fax a prescription to a durable medical...

I'm trying to contact a specific HAP employee. How do I find their extension?

Customer Service is unable to provide direct extensions for our employees. Please call Customer Service at the number on your ID card and and we...

I'm a new member. How do I transfer my perscription to HAP coverage?

To begin a prescription on your HAP coverage you should first finish your existing prescription as directed by your doctor. When you are ready for...

How can I find out if a doctor or facility participates in my plan's network?

Go to Find a Doctor/Facility and select change plan to find your plan. Then search for the doctor or facility.

How can I apply for a job at HAP?

To see the latest job opportunities, visit our Careers page and click on View HAP jobs.

I’m a vendor, how do I check the status of my payment?

To check on the status of your payment, email [email protected] or call (248) 435-4435 for more information.

Do I need to inform HAP if I have other health insurance?

Yes. Coordination of benefits involves determining which health insurer or party will be responsible to pay for your health care services first....

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