What you need to know about  Coronavirus and your HAP coverage.

What is a "grandfathered plan" and how do I know if I have one?

Grandfathered plans are health plans that were already in place on March 23, 2010, when the ACA was enacted, and that have stayed largely the same...

Who pays health insurance taxes and fees for self-funded employers?

With a self-funded plan, employers pay for health claims themselves; HAP manages the plan and administers claims. Employers in a self-funded plan...

Do I need to follow-up with my PCP after an emergency?

All follow-up care after an urgent or emergent encounter should be coordinated through your PCP.

What is the HAP market area?

The HMO market area includes the counties of the HAP nine county market area: Genesee Lapeer Livingston Macomb Monroe ...

Does HAP cover prenatal genetic testing?

It depends on your plan. Even if your plan covers genetic testing, you may need to meet certain medical criteria to qualify for coverage of...

Does HAP provide in-home health assessments?

HAP partners with Matrix Medical to provide free, in-home health visits for our Medicare Advantage members. During the visit, a board-certified...

Does my HAP plan cover bariatric surgery?

Coverage depends on the type of health plan you have. If you're already a member, check your Summary of Benefits and Coverage by logging in to your...

Where can I find more information about Medicare Advantage?

You can find more information about HAP's Medicare Advantage plans by using our plan finder. This tool allows you to customize your search and...

Where can I find my remittance advice?

Log in to your provider portal and click on “Claims.” Then enter the search criteria and click on “Search.”

What if a member disagrees that a service doesn't meet medical criteria?

If the member disagrees with a physician's decision not to provide or order a service that doesn't meet medical criteria and they would like to...

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