What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

How long is the process for becoming a HAP participating provider?

The process takes about 90 days. If it’s been more than 90 days since you applied, you may check the status of your application by contacting...

If I'm in the Henry Ford Preferred Network can my kids see any HAP pediatrician?

Yes, all HAP Pediatricians are included in the Henry Ford Health System Preferred Network.

Is HAP taking applications for all ancillary service providers?

HAP has standards to ensure appropriate access to care exists within a defined geographic region. As such, we are not accepting applications for...

Will I have emergency or urgent coverage when I'm away from home?

Yes. Emergencies and urgent care services are covered worldwide. HAP also offers members’ access to Assist America® which provides global...

Are there any age or fitness level requirements for participating in HAP events?

Age and fitness levels vary by event. If there are any requirements, they will be included on the event listing. Find a HAP event.

COVID-19 (coronavirus) Frequently Asked Questions

Is testing for coronavirus a covered benefit? HAP’s cost-share waiver is effective February 4, 2020, the first day the Centers for Medicare...

Where can I find more information about HAP Senior Plus?

You can find more information about HAP Senior Plus® by using our plan finder. This tool allows you to customize your search and compare...

How do I get help when I'm traveling?

HAP is here for you, even when you’re far from home. Members have access to Assist America, which provides emergency assistance when...

What out-of-pocket costs are associated with HAP Personal Alliance PPO plans?

The three main types of costs you are responsible for as a member are coinsurance, copays and deductibles. Coinsurance is the percentage of...

Are all employers required to cover essential health benefits for employees

No. Large groups with fully insured, self-funded and grandfathered plans are not required to cover EHBs.

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