What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

What is a PCP?

Your PCP is the HAP-affiliated physician you select to coordinate your medical care. You must select a PCP. You must see your PCP for all routine,...

Does a member still need a referral from their PCP to see a specialist?

Outside of the products that provide members with the self referral option (EPO, PPO, POS) members must always contact their PCP first. After...

I'm enrolled in the Henry Ford Preferred Network. What hospitals can I use?

Elective hospital admissions are based on the direction of your doctor and where they have admitting privileges, within the Henry Ford Health...

How can I check the status of my claim?

You can check the status of your claims from the last 18 months. To check the status of medical claims, log in and click on My Claims and EOBs. For...

What if I currently have coverage for health care through more than one source?

In most instances, the health plan with primary payment responsibility is the plan offered to you by your employer. Usually, if your spouse is...

Does HAP offer any special programs for people with chronic diseases such as asthma, diabetes or heart failure?

Chronic and complex conditions can need many health care providers, prescriptions, appointments and treatments. Our innovative care management...

Are HAP events free of charge?

Many are free, but some do have a nominal charge. The event listing will include the cost, if any. Find a HAP event.

How do I find a HAP community wellness event near me?

To see upcoming events or to search for events by date or keyword, check out our easy-to-use events calendar.

Does HAP offer any fitness programs?

HAP offers many different options for our members to become more physically fit. For example: HAP Fitness Challenge Our Fitness Challenge...

What is a "medical center" or "hospital affiliation"?

When you select a PCP, you become part of that PCP's medical center/hospital affiliation/PO/PHO. A medical center is made up of many physicians...

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